Privacy Policy for Eximia LLC

Privacy Policy for Eximia LLC

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1. Introduction
   Eximia LLC ("Eximia," "we," "us," or "our") is committed to protecting the privacy and security of personal information that we collect from users of our website, products, and services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (shop.eximia.agency and related domains), engage with our CRM and AI solutions, or otherwise interact with Eximia.

2. Information We Collect
   2.1 Personal Information
   We may collect personal information that you provide directly to us when you:

• Create an account or profile;

• Submit a contact or lead form;

• Subscribe to our newsletter or marketing communications;

• Request support or otherwise communicate with us.
  Such information may include your name, email address, phone number, company name, billing address, payment details, and any other information you choose to provide.

2.2 Usage and Analytics Data
We automatically collect certain information about your device and how you interact with our Services. This may include:

• IP address;

• Device type and operating system;

• Browser type and version;

• Pages viewed, links clicked, and other actions taken within the Services;

• Referring URL, date/time stamp, and other technical data.

2.3 Cookies and Tracking Technologies
We and our third-party partners use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the Services.

1. How We Use Your Information
   We use the information we collect to:

• Provide, operate, and maintain the Services;

• Process and fulfill your orders, payments, and other transactions;

• Communicate with you, including responding to inquiries and sending updates or marketing messages (with your consent, where required);

• Personalize your experience and improve our Services;

• Analyze usage trends and preferences;

• Detect, prevent, and address technical issues, fraud, or security threats;

• Comply with legal obligations.

1. How We Share Your Information
   4.1 Service Providers and Partners
   We may share your information with third-party vendors, consultants, and service providers who perform services on our behalf (e.g., payment processors, hosting providers, analytics services).

4.2 Legal Requirements
We may disclose your information if required by law, court order, or governmental request, or to protect our legal rights, safety, or property.

4.3 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the surviving or acquiring entity.

4.4 We Don’t Sell Your Personal Data
At Eximia, your trust is our top priority. We want to be clear and transparent: we do not sell, rent, or trade your personal data to third parties for monetary gain or marketing purposes.

Any information you provide—whether through our website, services, or communication—is used solely to deliver, improve, and personalize your experience with Eximia. We may share data with trusted partners and service providers strictly for business operations (e.g., customer support, analytics, or security), and only under strict confidentiality agreements.

Your privacy is not a product. It's a right—and we respect it.

1. Third-Party Services
   Our Services may integrate with or include links to third-party websites, applications, or services (e.g., social media platforms, advertising partners, analytics providers). This Privacy Policy does not cover the practices of those third parties. We encourage you to review their privacy policies before sharing your information.

2. Cookies and Similar Technologies
   We use cookies and similar technologies to enhance your experience, analyze trends, and deliver customized content. You can opt out of certain cookies through our cookie consent banner or your browser settings. Please note that essential cookies are necessary for the Services to function properly.

3. Data Security
   We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

4. Data Retention
   We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Children’s Privacy
   Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided personal information to us, please contact us to request deletion of that information.

6. Your Rights and Choices
   Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:

• Access and request a copy of your data;

• Rectify inaccurate or incomplete information;

• Erase or restrict processing of your data;

• Object to processing or withdraw consent;

• Receive your information in a portable format;

• Opt out of marketing communications.
  To exercise your rights, please contact us using the details below. We will respond in accordance with applicable law.

1. International Data Transfers
   Eximia is based in Puerto Rico, USA. Your information may be transferred to and processed in the United States and other jurisdictions. By using the Services, you consent to such transfers.

2. Changes to This Privacy Policy
   We may update this Privacy Policy from time to time. We will post the revised policy on our website with an updated "Effective Date." Your continued use of the Services after those changes become effective constitutes your acceptance of the updated policy.

3. Contact Us
   If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Eximia LLC
Puerto Rico
Phone: 787-460-0705

Thank you for trusting Eximia LLC with your information. We value your privacy and are committed to protecting it.